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Baggage Awareness Campaign

Dear Guest,



Dear Guest,

Please be informed of the following:

  • To ensure a smooth check – in, should be at the airport within sufficient time before departure.
  • Please retain your ticket and baggage tags until you have collected all your baggage upon arrival.
  • Air carriers are not liable for fragile, perishable and valuable items such as jeweler, laptops and mobile phones, placed inside checked – in baggage.
  • It is forbidden to carry any large electronic items, such as televisions, as part of baggage that you will check – in. if you have any such items kindly provide them to cargo before you travel.
  • If your baggage does not arrive on the same flight, please inform Baggage Services staff immediately and before leaving the arrival lounge.
  • If you find any damage to your baggage or its contents or if any contents are missing, please inform Baggage Service staff immediately and before leaving the arrival lounge.
  • To enable transfer guests to catch their flights easily, those that have obtained their boarding passes from originating stations and are connecting onto domestic flights are kindly requested to collect their baggage for customs clearance and deliver it to domestic check-in counters according to their final destination.


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