In order to make your boarding experience as smooth and efficient as possible, we will board the aircraft in zones. Please listen for your zone number and board when your zone number has been called.


Wide body Aircraft


Boarding Order


boarding will proceed in the following order:


Zone 1

  • First and Business Class Guests
  • Frequent flyer, Special needs, Unaccompanied minors)


Zone 2

  • General boarding - rear section of the aircraft


Zone 3

  • General boarding - middle section of the aircraft


Zone 4

  • General boarding - front section of the aircraft


Aircraft zones seats


Narrow body Aircraft


Boarding Order


boarding will proceed in the following order:


Zone 1

  • First and Business Class Guests
  • Frequent flyer, Special needs, Unaccompanied minors)


Zone 2

  • General boarding - rear section of the aircraft


Zone 3

  • General boarding - front section of the aircraft


How will I know which zone I should board with?


• Your assigned zone number is printed on your boarding pass.


Airport Check-in:

Airport boarding pass example with zone number

Mobile Check-in:

Mobile boarding pass example with zone number

Web Check-in:

Web boarding pass example with zone number