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Dear Guests

Please select the type of service from the following list in order to help you in selected service.


For cancellation & Refund, please : Click Here.
For cancellation & Refund, please : Click Here.
For cancellation & Refund, please : Click Here.
For cancellation & Refund, please : Click Here.
For cancellation & Refund, please : Click Here.
For details Click Here
Kindly contact the service centre member for ALFURSAN Club members.
Tel: +966-12-653-5666
From SA: 800-244-099
Fax: +966 12 657 6372
Email: alfursan@saudiairlines.com
For details Click Here
Kindly contact the service centre member for ALFURSAN Club members.
Tel: +966-12-653-5666
From SA: 800-244-099
Fax: +966 12 657 6372
Email: alfursan@saudiairlines.com
For details Click Here
Kindly contact the service centre member for ALFURSAN Club members.
Tel: +966-12-653-5666
From SA: 800-244-099
Fax: +966 12 657 6372
Email: alfursan@saudiairlines.com
For details Click Here
Kindly contact the service centre member for ALFURSAN Club members.
Tel: +966-12-653-5666
From SA: 800-244-099
Fax: +966 12 657 6372
Email: alfursan@saudiairlines.com
For details Click Here
Kindly contact the service centre member for ALFURSAN Club members.
Tel: +966-12-653-5666
From SA: 800-244-099
Fax: +966 12 657 6372
Email: alfursan@saudiairlines.com
Transit time without visa (TWOV) is 12 hours through KSA airports.
Kindly be informed that passengers who have a transit time more than 12 hours please need to call the concerned Saudi Arabia's embassies abroad.
For further details, please visit Kingdom of Saudi Arabia Ministry of Foreign Affairs website: Click Here
Provide information about Transit Services for passengers stay less than 18 hours
Kindly visit the following link:
Click Here
Kindly check visit the following link:Click Here
Regarding to the Hand / carry on baggage allowance, kindly be advised that Saudi Arabian Airlines Saudia allows each passenger to carry a certain amount of hand luggage according to the class of travel, and are under the custody and responsibility of the passenger. All Hand luggage may be placed in the upper shelves within the aircraft.
For more Information about free Carry on and Hand Baggage, kindly visit the following link: Click here

For more information regarding the special luggage please visit the following link: Click Here
Regarding free baggage allowance and excess baggage fees, Kindly be visit the following link: Click Here

Note:
Kindly be informed that if your ticket including a flight connection with another airline carrier, kindly check with the baggage policy for the other airline carrier.

For Zam Zam (Holly water) allowance:
Kindly be advised that Saudia accepts Zam Zam water as a complimentary (Free of charge to carry) 5 liter (1 Gallon) for all passengers who traveling from Jeddah to Medina only as a checked in baggage.
On the other hand, please be informed that the rest of passengers who will travel from other Domestic station to another Domestic or International stations, are allowed to carry Zam Zam as checked baggage within their free baggage allowance that entitled to carry on according to their e-ticket or excess baggage exists.
For cancellation & Refund, please : Click Here
Kindly contact the Travel Agency where you purchased the ticket from
Kindly contact the Website where you purchased the ticket from.
For cancellation & Refund, please : Click Here.
For cancellation & Refund, please : Click Here
For cancellation & Refund, please : Click Here
For cancellation & Refund, please : Click Here
Kindly contact the Travel Agency where you purchased the ticket from
Kindly contact the Website where you purchased the ticket from.
For cancellation & Refund, please : Click Here.
For cancellation & Refund, please : Click Here
For cancellation & Refund, please : Click Here
For cancellation & Refund, please : Click Here
Kindly contact the Travel Agency where you purchased the ticket from
Kindly contact the Website where you purchased the ticket from.
For cancellation & Refund, please : Click Here.
For cancellation & Refund, please : Click Here
For cancellation & Refund, please : Click Here
For cancellation & Refund, please : Click Here
Kindly contact the Travel Agency where you purchased the ticket from
Kindly contact the Website where you purchased the ticket from.
For cancellation & Refund, please : Click Here.
For cancellation & Refund, please : Click Here
For cancellation & Refund, please : Click Here
Kindly check the Supersaver fares and rules by visiting the following link: Click Here

However, kindly be informed that according to the Supersaver rules, e-ticket on Supersaver Guest class is (non-refundable) and the taxes are refundable only.If you wish to upgrade the class that will not entitle you to refund the "Super Saver" ticket value,you may only refund the difference in class that you will pay for the upgrade.

On the other hand,please check the following link for more information in regarding to the General Conditions of Carriage & Tariffs:Click Here
For cancellation & Refund, please : Click Here
Kindly contact the Travel Agency where you purchased the ticket from
Kindly contact the Website where you purchased the ticket from.
For cancellation & Refund, please : Click Here.
For cancellation & Refund, please : Click Here
For cancellation & Refund, please : Click Here
You required to visit the nearest SAUDIA office in order to finalize your request of Ticket renewal.
For more information regarding Saudia sales office please click here.
Please visit the nearest SAUDIA office in order to finalize your request of Ticket refund
Please visit the nearest SAUDIA office in order to finalize your request of Ticket refund
Please visit the nearest SAUDIA office in order to finalize your request of Ticket refund
Please visit the nearest SAUDIA office in order to finalize your request of Ticket refund
Please visit the nearest SAUDIA office in order to finalize your request of Ticket refund
Please visit the nearest SAUDIA office in order to finalize your request of Ticket refund
Kindly be advised that ticket modification is permitted to the ticket fare class terms and conditions,
For more information Kindly visit the following link for family fares Click Here
If you need to modify your reservation please
- Contact SAUDIA reservation center (within SAUDI ARABIA) on: 00 966 920022222
- You may visit the following link if you are (outside SAUDI ARABIA) : Click Here

If you made your reservation via Travel Agency or another website: ""Kindly contact them in this regard""
Kindly visit the family fares : Click Here
General Policy : Click Here
For cancellation & Refund, please : Click Here
If you require any reservation services as modification please be advised that you required to contact
- SAUDIA reservation center (within SAUDI ARABIA) on: 00 966 920022222
- you may visit the following link if you are (outside SAUDI ARABIA).Click Here
If you require any reservation services as modification please be advised that you required to contact
- SAUDIA reservation center (within SAUDI ARABIA) on: 00 966 920022222
- you may visit the following link if you are (outside SAUDI ARABIA).Click Here
If you need any special request like special meals, seats, special needs,
you can display your existing booking status in the homepage of Saudia website www.saudiairlines.com by clicking on "Manage My Booking".
Then a summary of the booking will be displayed with the option to change some of its properties as meal, seats and special request.
If you need more information kindly
- contact SAUDIA reservation call center (within SAUDI ARABIA) on : 00 966 920022222
- you may visit the following link if you are (outside SAUDI ARABIA) : Click Here
Kindly visit the family fares : Click Here
General Policy : Click Here
If you made your reservation via Travel Agency or another website: Kindly contact them in this regard
Kindly visit the family fares : Click Here
General Policy : Click Here

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